★ 3.5 · 181

SPICY BOX LOTTE MART ĐÀ NẴNG

Korean · 06 Nại Nam, Hòa Cường, Đà Nẵng · tomorrow 10:00

3.5 · 181 reviews
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Peak hours: 10:00 · 15:00
Guests: Vietnamese 89%

What guests say

A mixed Korean buffet inside Lotte Mart. Some diners enjoy the flavorful sauce and generous toppings, but many complain about slow refills, dirty floors, and unhelpful staff. The experience varies greatly depending on timing and crowd.

Pros
  • Tasty Korean-style dishes
  • Good sauce and toppings
  • Clean indoor setting
Cons
  • Very slow food refills
  • Unfriendly service
  • Dirty floors
  • Inconsistent opening hours
  • Empty trays after 8pm
Vibe: casual
AI summary based on real reviews
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Rating

3.5
181 reviews
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Reviews (24)

No English reviews yet. Showing reviews in other languages.

H
honguyen N.Google
2026-09-19

Nhân viên nhiệt tình. Không gian rộng rãi. Thức ăn ngon

C
Cường D.Google
2026-09-17

Ăn ngon lém :))

H
Hồng L.Google
2026-09-08

Nhân viên dễ thương nhiệt tình, đồ ăn không tươi lắm

R
RealReviewerGoogle
2026-06-13

‼️ It's extremely hot, I have to say it's like a steam bath, eating and bathing at the same time. If you come after 8:30 PM and the milk tea or something runs out, they won't refill it; if the instant noodles run out, they're also gone, everyone. If customers finish eating, the noodle cabinet only has 1-2 packs left that no one eats; even if you ask the staff, they'll say it's gone, but it's only 8 PM, they won't refill. They only cook the packs that are currently left! ‼️ The pork this time is not like before. Before, each piece was distinct; the pork belly had a fatty layer that was rich and delicious. But now they only use fully lean pork, rolled into a huge lump, and put it in hot pot—I say it's both dry and bad =)))) The meat is so bad that customers don't eat much, leaving a lot left over. Even if they finish it, the staff keeps refilling the meat, but it's the same fully lean type. The staff is overwhelmed, looking sluggish and unable to work; the cabinet has no paper, chopsticks, spoons, or toothpicks left, so you have to grab from other tables. In general, I've been eating here for years, but it's terribly bad. The air conditioning has never been fixed, and the quality is inconsistent—sometimes good, sometimes extremely bad. But with meat like that, I don't know if they'll change it; if it's still the same fully lean type, it's not worth eating. 🙏🏻 If you don't want to get annoyed, you shouldn't try it.

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P
Phan H.Google
2026-06-13

Our table came in from 8 o'clock, but the vegetables ran out, the rice dishes ran out, the fried items ran out, the milk tea wasn't refilled. What time is the cutoff for the line? Now everything is already gone. If items are out, the manager should review their ordering; if the staff are lazy and don't refill, then look into it and resolve it. The staff have a bad attitude, from the kitchen to the service.

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T
Trâm H.Google
2026-06-04

Thai staff friendly loving customers happy 😉

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P
Phương N.Google
2026-06-04

The food is okay. I've been here quite a few times, but today I felt that one of the staff members was really bad.

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C
CAM V.Google
2026-06-04

This staff member is very cute and very professional. I went to eat once and I secretly admired you. I don't know if you have a boyfriend or not. I want to ask for your info.

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T
Thị T.Google
2026-06-04

Having a good meal but the staff are arguing loudly in the kitchen, hope the restaurant...

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T
Trâm N.Google

This is an excellent choice for anyone who loves authentic Korean food! I had the buffet and was completely satisfied – the sauce was rich, moderately spicy, with plenty of high-quality toppings. The space inside Lotte is clean and airy, comfortable to sit and eat even though the place is always quite busy. The staff are quick and enthusiastic, serving without long waits. The price is reasonable given the central location and food quality. Anyone who loves Korean food, especially tteokbokki, should give it a try – you won't be disappointed!

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Z
ZyyGoogle
2026-05-05

Cold food, dry chicken, average food. The little staff girl was enthusiastic, but let me ask the restaurant: is it possible that the whole place has only one fan? Why is it so difficult to ask for the fan to be turned on?

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T
Tuyết V.Google
2026-05-05

The food is cold, the counter line serves dishes extremely slowly. I waited for the mixed glass noodles for 30 minutes. When I asked the staff, they said to wait a bit and it would come, but from the beginning I only managed to get one serving until I left, even though I lingered to wait, they still didn't bring it out. The price has also increased to nearly the same level as similar eateries, but the food is not as diverse.

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N
Nguyen N.Google
2026-05-05

Today I went with my girlfriend at 7:30 PM. The restaurant was very crowded; I had to wait 15 minutes to get a table. I arrived quite late, but the food was fully replenished and still hot. I really like the fried kimbap, but I suggest the restaurant add more fans for cooling because I felt very hot — the space is small and crowded with customers, so it's very hot.

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Á
Ái N.Google
2026-05-05

The restaurant space is spacious. I went in the evening, it was very crowded; even though I had booked a table in advance, I still had to wait about 15-20 minutes. The customers were mainly Korean. Despite the crowd, the food came out quite quickly. The dishes, in my opinion, are decent and palatable. The seafood is fresh.

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Q
Quân L.Google
2026-05-05

I went at 7 PM. The place was almost full, but the staff served very quickly and enthusiastically. The counter served dishes fully, and the crispy chicken was very delicious. Hope the restaurant maintains this standard!!!

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H
Hân B.Google
2026-05-05

I went for lunch on Sunday. When paying, I gave my phone number (registered at Vincom) for the staff to apply a discount, but they didn't give it and said I had to register again at the Lotte branch. Seriously, if I have to register at each branch to use the discount via phone number, I might as well use a physical card.

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P
PGoogle
2026-05-05

The restaurant has a luxurious design, suitable for family parties or company gatherings. The open kitchen area allows customers to observe the chefs preparing seafood, creating a sense of reassurance about food hygiene.

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C
Công N.Google
2026-05-05

The food was terrible, I vomited after eating. The food seemed old, overall too bad, never coming back a second time.

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V
vũ D.Google
2026-05-05

The chicken is cold, the pork is rotten, when asking where the dipping sauce is, the staff has a bad attitude, not worth the money.

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H
hân V.Google
2026-05-05

After eating, I had a stomachache all day

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N
nghĩa H.Google
2026-04-25

Vấn đề an về an toàn thực phẩm, nhưng quản lý xin lỗi khách thì mập mờ không rõ ràng, thành khẩn gì. Giảm giá 30k mua đòi mua vấn đề của quán. Nhân viên phục vụ tệ. Đồ ăn thì chỉ có nước sốt nấu lẩu là tạm ổn, còn lại đều không ngon.

L
le N.Google
2026-04-04

Today the eatery is crazy busy, absolutely wonderful

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H
Hữu L.Google
2026-03-10

The food was terrible, the staff was unfriendly. The chicken was overly salty, with no vegetables or corn at all. The meat took an hour for the staff to bring out. Will never come back.

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L
Long N.Google
2026-03-10

Today I went to eat with a very relaxed and excited mood. My partner and I arrived at the restaurant a bit late, so we had to wait. Before entering, the staff informed us that there were many customers, so the food would be served slowly. We accepted and went in. The food was decent and to our taste. Today the restaurant also had new items and toppings to drink with milk tea. My partner really liked it =))). The staff were friendly in conversation. Today I came to check the reviews and saw other customers giving low ratings. I don't understand why. Before entering, the staff had already informed each customer that the food would be slow or that chicken or something was sold out. Yet those people still came in to eat, then left reviews saying there was no chicken or fried items, as if it were expected. So funny lol 🤣🤣. I also work in the kitchen, so I understand and sympathize with the staff. When there are many customers, the food needs to be refilled continuously, which takes time to prepare, or sometimes ingredients run out. That's enough said for those who have never worked in a kitchen to understand and sympathize with the staff. I will come back on the nearest occasion 😆😆

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